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+352 33 66 67-1
Privacy policy
Data controller
The website www.rmsimmo.lu is under the responsibility of the company:
RMS Immobilière — 2A, Ennert dem Bierg — L-5244 Sandweiler (3e Etage) — Tel. 33 66 67 -1
Fees
Property sales by the owner: 3% of the sale price + VAT to be paid by the seller.
Non-commercial rentals: one month's rent excluding charges + VAT to be paid by the tenant.
Estimates: according to the terms agreed with the customer (energy passport to be provided, …).
Personal data collected
When using the website, the user is invited to fill in different forms: the contact form for a real estate advertisement, the general contact form, the sign-up form for email notifications and the sign-up form for the newsletter.
Contact form for a real estate ad
When contacting the company regarding a real estate ad, the user provides his name, first name, email address, phone number and a free-text message. The reference number of the ad is also collected.
This information is transmitted to the company via a secure data exchange so the company can contact the user, provide more information about the property and offer a viewing. The data is stored in the company's email software and in the database of the company's real estate software.
General contact form
When the user contacts the company with a general request, he provides his name, first name, email address, phone number and a free-text message. The data is transmitted via a secure data exchange and stored in the company's email software.
Email notifications and newsletter sign-up
When a user signs up for email notifications or the newsletter, the website collects the user's email address, which is stored in the website's database.
Each email notification or newsletter ends with a direct unsubscribe link that allows registered users to exercise their right to be forgotten. Clicking the link permanently removes the email address from the database.
Right to be forgotten and right to erasure
Users who have completed a contact form have the right to be forgotten and can unsubscribe from receiving property suggestions by sending an email to the company.
Users also have the right to erasure and may request the complete erasure of their personal data, unless an ongoing contract exists between the user and the company or an invoice has already been issued.
Data portability
In accordance with European Regulation EU 2016/679, users of the website who have provided personal data through a contact form have the right to request data portability from the company. This request can be made by email or through the general contact form on the Contact page.
Storage of personal data
The company is the data controller. Personal data collected through contact forms is stored with the company's processors within the European territory and is destroyed within the legal time limits.
Use of cookies
Browsing the website may cause cookies to be installed on the user's computer. A cookie is a small text file that does not allow user identification but records information related to browsing. The data is used to facilitate subsequent navigation on the website.
The user may configure his browser to block and/or delete cookies produced by the website. However, disabling cookies may affect website usability.